Field service management (FSM) software helps electricians organize and manage their jobs when they’re out in the field. In addition to processing job orders, automating scheduling and dispatching, managing customer service contracts, collecting payment, and much more, it can help you manage inventory and assets and even function as a diagnostic tool using AI technology.
In a nutshell, it’s whatever you need it to be! So how do you choose a FSM solution? Let’s take a look at a few of our favorites based on business volume and features.
Best for Individuals & Small Businesses: Jobber
Jobber is an established FSM software with lots of followers. It’s ideal for individual electricians or small businesses with fewer than 50 employees. It integrates with your website so customers can book service directly, and has a mobile app so you can manage jobs from anywhere. Get paid faster when you send professional looking invoices from the mobile app, automate payment reminders, and let customers pay with one click online or on the app. Automatically send branded communications from Jobber and store customer history in one place with cloud access for all technicians. Jobber is also one of the more affordable FSM tools, starting at just $35/month after a free trial. Visit the Jobber website.
Best for Growing Electrical Contractors: Knowify
Knowify is ideal for both residential and commercial electrical contractors. Contractors can use this easy-to-use software to estimate, schedule, track jobs, bill for work, and charge for time. The Knowify platform lets commercial and residential electricians manage both service tickets and contract work in one place. With Knowify electrical contractor software, you can reduce clutter, enhance efficiency, and grow your business. It integrates with your accounting software, generates branded PDF invoices, and features e-signable bids to win more business on the spot. For large commercial jobs, web-based job costing tools help you create more competitive bids and control your budget. Pricing starts at $68/month after a free trial. Visit the Knowify website.
Best for Large Established Commercial Electrical Contractors: BuildOps
From the field to the office, BuildOps helps you scale your business with improved communication and collaboration. Electrical contractors save time and money with BuildOps all-in-one software. The software tracks technician tasks to provide real-time reports to help you make data-driven decisions, while your customers enjoy a seamless experience from scheduling through payment. BuildOps integrates with your CRM, accounting software, and email platform to automate the flow of invoices, work orders, and customer data and communication to eliminate double entry and errors. Mobile invoicing and quotes lets you bid on jobs and get approval on site and customers can easily approve and pay online with one click. BuildOps pricing is customized based on the features your business needs. Visit the BuildOps website.
Ultimately, the field service management software you choose will depend on the features you need. The goal with all of this software is to streamline and automate much of the administrative work that goes on behind the scenes so that you and your technicians can focus on the job at hand and grow your business.
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SimpleBids is a marketplace that connects local service providers with businesses that need service, repair, or replacement. Commercial facility service customers want a fast and simple way to find reliable service providers in their neighborhoods, but they’re often inundated with ads paid for by big companies that may or may not be qualified – or even local.
When you create your free business profile on SimpleBids, you gain immediate access to new work if your location and services match customer needs. You can join SimpleBids now for free and be one of the first service providers in your area, get in front of new customers at no cost to you, and get exclusive invitations to bid on new projects.
